Soilgripgauntlet is a brand of Bramble & Brawn Limited.
At Soilgripgauntlet, we always prioritize the security of our customers’ payment information. This policy aims to comply with international standards and the laws of the UK, EU (GDPR), and the US, and is in accordance with Stripe’s compliance guidelines.
1. Legal Identity and Transparency
Bill Description: To avoid payment disputes, please note: Although you purchased the goods from Soilgripgauntlet, your bank statement will show you as Bramble & Brawn Limited (our parent company). Please remember this name to avoid unexpected chargebacks.
2. Industry-Standard Security
We use Stripe as our primary payment gateway. To protect your financial data:
PCI Compliance: We process your transactions using Stripe, a PCI DSS Level 1 certified payment service provider.
Encryption: All transaction data is transmitted over a secure TLS 1.2 (or later) encrypted connection.
Data Privacy: We do not store your full credit card number or CVV security code on our servers. All sensitive data is handled through Stripe’s secure tokenization system.
3. Seamless and Secure Payment Process
To enhance security and reduce friction:
Users do not need to create a Stripe account to complete purchases.
Stripe Radar monitors transactions in real time to detect and block fraudulent activities before they occur.
4. Data Protection and Cookies
Compliance with GDPR (Europe) and CCPA (USA):
Our website uses a cookie consent banner. Non-essential cookies are only deployed after you click “Accept”.
For more information on how we manage your data, please visit our Privacy Policy.
5. Accepted Payment Methods
We support a variety of secure payment methods:
Bank Cards: Visa, Mastercard, American Express.
E-Wallets: Apple Pay, Google Pay, and other authorized e-wallets.
6. We offer a 14-day no-questions-asked return policy for all products. Please see our shipping guidelines and after-sales policy for details on shipping and refunds.
7. Customer Communication and Support
We strive to respond to all billing and security inquiries within 24 business hours.
Contact Information
Company: Bramble & Brawn Limited
Address: 29 Jedburgh Road, LENWADE, NR9 1QA UK
Tel: +44 077 8653 5807
Email: bloom@gripdirt.com