Thank you for choosing Soilgripgauntlet. Soilgripgauntlet is a brand of BAILTNEYAN LIMITED, a company registered in the UK. The following terms are designed to ensure transparency and guarantee the safe and timely delivery of your gardening gloves.
1. This website is operated by BAILTNEYAN LIMITED to ensure products reach our international customers as quickly as possible. We use the following local fulfillment centers:
US Warehouse: 2903 S. Davy Crockett Pkwy, Memphis, TN 38118
European Warehouse: Geodis, Walenberglaan 9, 1300 Wavre, Belgium
2. Delivery Time
We partner with Tier 1 carriers such as DHL, FedEx, and UPS to ensure reliable delivery services:
Order Processing: 1-3 business days
Standard Delivery: 3-7 business days
Real-time Tracking: You will receive automatic status updates via email at key stages, including: Shipped, Arrived at local fulfillment center, and On the way.
3. Delay Policy
In the event of force majeure causing delivery time to exceed the estimated standard delivery time by more than 10 business days, we will conduct a formal investigation with the carrier. Depending on the specific circumstances, we will choose to issue a full refund or immediately resend the goods.
4. Legal Compliance and Jurisdiction
These terms are governed by UK law and strictly comply with EU and US consumer protection regulations. Shopping with us protects you with international e-commerce standards.
5. Contact Us
For any questions regarding your order or delivery status, please contact our customer service team:
Company Name: BAILTNEYAN LIMITED
Company Address: 292370 Office, Suite 29a, 3/F 23 Wharf Street, London, England, SE8 3GG
Company Phone: +44 2030058660
Email: bloom@gripdirt.com